Mosca opens its digital doors

As a global leader in strapping and transport security technology, Mosca has long impressed with its holistic digitalization of sales, service, and customer management. In hands-on presentations, Gregor Karmowski (Group Vice President IT & Digitalization), Andreas Bergner (Senior IT Application Specialist), and Ninja Kuebler (Head of Customer Center) provided in-depth insights to the participants:

• Focus on System Integration: Mosca showcased the seamless integration of SAP Sales Cloud, SAP Service Cloud, and SAP Field Service Management (FSM), demonstrating how these solutions work together to enable end-to-end customer processes.
• From Theory to Practice: The digital experts illustrated how Mosca optimizes the entire customer process using AI – from lead generation to the efficient management of sold machines.
• Successful Partnership with SYBIT: The speakers emphasized the crucial role of their close and collaborative partnership with SYBIT in shaping their digital strategy. They highlighted that mutual trust was a key factor in the project's success.

Guests particularly appreciated the personal atmosphere of the Rendezvous, which fostered open dialogue and meaningful exchanges. Jimmy Jüttner, Head of Sales at SYBIT, moderated the interactive roundtable discussion, which provided valuable insights and inspiration for all participants.

Another highlight was the exclusive factory tour, where Mosca's impressive depth of production was on full display. The event clearly demonstrated how digitalization is actively implemented and continuously developed within the company.

The feedback from attendees was overwhelmingly positive: Those who want to not only hear about digital innovation but also experience and help shape it will find exactly the right inspiration at the Rendezvous with a Pioneer. Ludwig Boberg from HOPPECKE Batterien GmbH & Co. KG summed it up perfectly:
"The invitation was marked by the highest level of expertise and friendliness. The open approach to this complex topic provided me with valuable insights into the to-dos for our company’s near future. A big thank you to Mosca for the great hospitality."

Gregor Karmowski of Mosca GmbH concluded that the day was a great success:
"For us, this event format was unique and incredibly valuable. We provided open insights into our digital transformation and, in return, received equally open perspectives from the invited experts. This enabled us to establish important new connections and, most importantly, engage in a productive dialogue on equal footing."