We are your partner for sustainable business development
Would you like to stop being forced to react to the market and instead proactively develop your customer business? With our business consulting, you stay in control. ogether, we develop an impactful digital strategy that perfectly reflects, enhances, and ensures the long-term success of your unique business model.
At SYBIT, we support you with strategic digital innovations that enable you to achieve your business goals. With our comprehensive business consulting, you not only receive a roadmap to the future. Together, we lay the foundation for sustainable growth by analyzing your business challenges, identifying optimization potentials, and implementing future-oriented measures.
Our Approaches – Three Specific Business Cases
Develop a new business model
Who? CEOs of medium-sized companies who want to implement an innovative business model to differentiate themselves in the market.
Business Case: Is your company planning a new business model, such as a marketplace or a pay-per-use subscription model? In collaboration with SYBIT, you will develop a strategy that defines your target groups, added value for your customers, and necessary partners. We will examine whether your concept is viable and which systems are required for implementation. This lays the foundation for a successful market launch.
Optimizing the Customer Journey
Who? Marketing or sales managers who want to improve the customer experience along the customer journey.
Business Case: Do you want to optimize the customer journey for your customers? SYBIT analyzes the current journey with you, identifies pain points, and uncovers improvement potentials. Based on these insights, we develop measures that lead to improved customer satisfaction and loyalty. With us, you can turn every interaction into an opportunity to foster loyalty and generate sustainable revenue.
Implement customer portal
Who? IT managers or CDOs of a company looking to develop a future-oriented customer portal.
Business Case: Are you planning to implement a customer portal to improve interaction with your customers? In intensive workshops with SYBIT, we define the requirements of your future users and the key use cases together. We develop a roadmap that enables the step-by-step implementation and integration of all necessary functions and systems. In this way, we create a digital platform that offers real value to your customers.
The CX Masterplan – Your Roadmap for the Digital Future
Our central consulting package in the field of business consulting is the CX Masterplan. It is not just about optimizing individual touchpoints. The CX Masterplan combines all the essential building blocks for your success – from analyzing your requirements and systems to identifying new business models and developing a comprehensive digital roadmap that paves the way for your future. Together with you, we create a plan that takes your customer focus to the next level and enables sustainable growth.
Customized strategies for every challenge
Digital transformation that advances your corporate strategy: SYBIT offers comprehensive business consulting that enables you to become an innovation leader in customer business. Of course, the use cases mentioned above are just examples of our diverse range of services. In addition to these topics, we support you in all other areas such as process optimization, IT architecture, design, or the implementation of applications. Whatever CX challenges you want to tackle – we have the right solution for your company.
Your partner for the next growth phase
Discover our business consulting packages and get a non-binding consultation on how we can address your specific challenges.
Mail: sales@sybit.de
Tel.: +49 7732 9508-2000