Tridonic received the SAP Quality Award 2023 for its new customer portal developed in collaboration with Sybit and diva-e. SAP Austria grants this award to companies that stand out for their innovative contributions to digitizing business processes.

“With the website relaunch, we pursued several goals. By creating seamless, intuitive navigation from general information to product details and ultimately to purchase, we support sustainable growth. Automated processes simplify digital order management, and thanks to a high degree of standardization, we can scale our web presence quickly and efficiently. Additionally, we gain better insights into customer needs, allowing us to gradually optimize our digital offerings.”
Franziska Gäßler, Product Owner Customer Experience, TRIDONIC

The award ceremony in Vienna. Center: Michael Gamaggio, Sr. Project Manager DCP,
and Franziska Gäßler, Product Owner Customer Experience Tridonic

 

 

Award for Customer Success and Exceptional Software Implementations

The prestigious SAP Quality Awards for Customer Success honor clients who excel in their SAP software implementations by following SAP’s ten quality principles, which include:

•    Effective planning, execution, and management of their implementations
•    Achieving swift, cost-efficient implementations that meet today's demands for rapid value generation
•    Simplifying business processes and achieving significant business benefits

 

Sybit References

Take a look at our other references. You'll find plenty of inspiration for your own projects here!