Know your customers needs'
Do you want to make your customer relations transparent and more valuable in order to exploit additional potentials without disregarding regulatory requirements? With SAP Customer Data Cloud, you discover hidden customer wishes whilst at the same time strengthening your customer relations through trust and transparency. SAP Customer Data Cloud also allows you to transform anonymous visitors into loyal customers and construct a seamless Customer Experience across devices, brands and channels.
SAP CDC offers you
- Seamless cross-channel and cross-device access
- Permissions-based creation of user registration data
- Conversion of anonymous users to known and loyal customer
- Compliance with the guidelines of social networks and data protection regulations as well as available permissions history for audits
- Preconfigured integrations for downstream applications from CRM, CMS or Marketing
- Consistent customer profiles across system boundaries
- Customer insights and analysis tools
Your added value
- Simplified registration and login
- Cross-channel and cross-device Customer Experience
- Compliance with the guidelines of social networks and data protection regulations
- Unknown users become new customers
- Strengthen customer retention through transparency and trust
- Recognise undiscovered customer potential
- Unified cross-channel and voluntary customer profile
Key Features of SAP Customer Data Cloud
Identify customers across channels and devices
Identify customers across channels and devices
Discover prospects with the Customer Data Cloud and convert them into new customers through the voluntary, controlled sharing of their information and comprehensive reporting and analysis capabilities.
New possibilities for customer experience
New possibilities for customer experience
The voluntary, controlled provision of customer information and the resulting customer profiles make it possible to tailor the customer experience individually and discover new customer needs.
Consistent Compliance with Regulations and Provisions
Consistent Compliance with Regulations and Provisions
Regional data protection regulations, as well as rules of social networks and other Identity Providers, are subject to a dynamic process and are constantly being adjusted. With the SAP Customer Data Cloud, you ensure that you implement the latest regulations and provisions at all times, thereby avoiding sanctions.
Building Trustworthy Customer Relationships
Building Trustworthy Customer Relationships
In the SAP Customer Data Cloud, customers have full access to their profiles, preferences, and consents and can manage them independently. This ensures they retain full control over their data at all times and have comprehensive transparency regarding its use.
SAP Customer Data Cloud: Overview
The best digital experiences have exceptional customer relationships based on trust at their core. However, earning your customer’s trust is easier said than done. Find out more about how you can build trusted, value-driven customer relationships, protect your business, and stand out in a crowded and fast-paced market with SAP Customer Data Cloud.
SAP Customer Data Cloud - Compliance
Today, so much of our lives are online that requests for consent to collect and use our data come at us daily, but who has the time or patience to read each and every terms of service or privacy policy document? Discover how you can create transparency, gain loyal customers, and protect your business – with SAP Customer Data Cloud.
Ready to optimize your customer data?
Do you have questions about the SAP Customer Data Cloud or want to learn how to manage your customer data more efficiently? Our team is happy to support you and provide personalized advice. We look forward to hearing from you!
Mail: sales@sybit.de
Tel.: +49 7732 9508-2000