Success Story: Boges' experience with SAP & SYBIT

Benefits

System landscape

• Automatic update of cloud solutions by SAP (without own implementation effort)
• Modernization and updating of the IT system landscape in preparation for the SAP S/4 HANA transformation
• Replacement of SellAir and several sales assistants with integrated SAP cloud solutions
• Reduction of the interfaces
• Elimination of data redundancies between the systems
• Reduction in operating and problem-solving costs
• Reduction of risk through simplified solution/processes in operation
• This enables support from external service providers (AMS)
• Introduction of Shopware / replacement of Notes as store system
• Introduction of service app / replacement of Notes as a service system
• Introduction of identity management with keyCloak

for all departments 

• Foundation stone for overarching processes between marketing, sales, service, digital and eCommerce
• Process for creating and changing material master data (it.MDS)
• Cleansing and standardization of master data
• Basis for online configuration and new digital business modelsImprovement in data quality (in a central location in SAP)
• One central configuration / data source in SAP

for sales

• Globally standardized sales process
• Improved transparency in the sales process
• Introduction of lead and opportunity management
• Optimized collaboration between field and office sales via Territory Management
• Consolidation of workflows
• Consolidation of sales processes on SAP (SAP CPQ and SAP Sales Cloud)
• Consistent, digital process from quotation request to order entry (no more double entry of customer orders)
• Better collaboration between marketing and sales