Walldorf, March 2025 – SYBIT GmbH has once again been honored by SAP Germany with the prestigious CX Diamond Award as "Partner of the Year 2025" in the Customer Experience category. The award ceremony took place during the XBOOST Days in Walldorf – an industry event organized by SYBIT that focuses on the digital transformation of sales, service, and commerce.
The CX Diamond Award recognizes outstanding achievements within the SAP partner ecosystem. The evaluation is based on the Customer Value Journey and industry-specific KPIs. SYBIT impressed once again with exceptional performance in demand generation, consistently strong revenue growth, outstanding customer satisfaction, and an exceptionally low churn rate. Special recognition was also given to the large number of successful long-term customer projects, demonstrating sustainable customer relationships and excellent consulting quality.
Thomas Regele, CEO of SYBIT, shared his perspective on the award:
"This award is a true highlight on an already special day. Our XBOOST Days have once again shown how much potential lies in well-crafted Customer Experience – and that as a team, we know exactly how to unlock that potential for our clients. The award is a testament to our teams’ daily efforts and to our mission of delivering real, measurable success through outstanding consulting."
Thilo Kerner, CRO of SYBIT, added:
"Being Partner of the Year in Customer Experience is both our ambition and our motivation. The fact that we generated the most opportunities again in 2024 shows that our approach works: strategically strong, operationally effective, and personally close to our customers. We are proud of this recognition and thank SAP for the trust and close collaboration."
This renewed recognition also highlights the relevance and strength of the partnership between SYBIT and SAP – as well as SYBIT’s ongoing commitment to elevating customer experiences through intelligent processes, technological excellence, and tailored SAP solutions.
NTT DATA Business Solutions AG, SYBIT’s parent company, also received multiple awards as part of the Diamond Initiative – including in the categories Manufacturing & Automotive, Business Transformation Management, and Supply Chain Management. Together, the companies underline their leading role in the SAP partner network and their ability to drive successful digitalization across the entire value chain.
