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17.05.24
"AI Has the Greatest Transformational Impact on Customer Experience"
During our spring talk, one thing became evident: Customer Experience (CX) is the area most significantly transformed by artificial intelligence (AI).…
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16.05.24
What Sets B2B Commerce Leaders Apart
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05.04.24
Bernhard Bauknecht, or: The Customer Journey of a Typical B2B Client
B2B companies face unique challenges due to the complexity of their products, the diversity of customer relationships, the numerous decision-makers, a…
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28.03.24
A New Approach in Sales: Effective Management with Value-Based KPIs
Michaela Selling, the sales director at a large B2B company, suddenly found herself in a new world. Despite her performance and experience, company le…
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21.03.24
SAP Diamant Award 2024: Sybit Named SAP Partner of the Year for Customer Experience
Sybit is proud to announce that it has once again been named “Customer Experience Partner of the Year 2024” by SAP Germany. This prestigious award is …
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21.03.24
How Artificial Intelligence Is Revolutionizing Customer Experience
The new edition of CX Today is here! It’s all about courage — the courage to explore new paths and embrace (AI) technologies for your business.
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18.03.24
Expert Forum Sales Excellence 2024: Shaping the Future of Sales Today
The Expert Forum Sales Excellence 2024 addressed the challenges many sales organizations face today: adapting to technological innovations, focusing o…
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04.03.24
Expert Forum IT Excellence 2024: The Future of Customer Experience Lies in IT
The Expert Forum IT Excellence 2024, hosted by Sybit on February 29, 2024, offered an exclusive platform for 70 virtual attendees to exchange ideas on…
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05.02.24
“We Expect AI to Trigger a Massive Transformation and Productivity Boost”
The world of Customer Relationship Management (CRM) and Customer Experience (CX) is undergoing a remarkable transformation driven by artificial intell…
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11.01.24
AI, SAP, and CX: Future-as-a-Service
In the realm of customer interaction and experience, AI holds unparalleled potential to elevate customer experience (CX) by automating tasks, providin…
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