SAMSON is active wherever things are in flux: Oils, gases, vapors, chemical substances. Valves are the core business of the company, which was founded in 1907. A future market with great potential for innovation - and a company that itself remains in a constant state of flux. With new intelligent systems, SAMSON is reforming process automation for the benefit of its customers and driving forward technical, business and organizational innovations. This also includes digital transformation in B2B sales. With the SAP Sales Cloud solution and SYBIT as a partner, SAMSON optimized quotation and order management and set up a global account structure.

The challenge

Founded in 1907, SAMSON has grown into a global market leader with more than 50 subsidiaries in over 40 countries. Globalization and digitalization have increased the need for a unified customer view. The challenge: Bringing different areas of the Group under one roof and reducing complexity in the diverse IT landscape. Instead of continuing to invest in the grown, heterogeneous solutions, SAMSON opted for a holistic realignment.

The solution

By opting for the SAP Sales Cloud, SAMSON laid the foundation for structured market processing and global account management. The motto throughout the entire project with partner SYBIT: Keep it simple. The implementation took place in three phases. 

The result

  • On time and on budget. After around 6 months, SAMSON was able to go live with a near-standard solution on time and on budget. The SAP Sales Cloud was first introduced in Germany and later worldwide.

  • Global view of sales activities. Sales, including marketing, service, digital products and product management, work with one tool and have access to all relevant information for an efficient sales process.

  • Mobile application. All information and processes are also available on mobile devices. Interactive reporting is used for sales management and planning.

  • From standard to customized solutions. The project approach was textbook: first, features close to the standard were implemented, which quickly brought improvements. Customer-specific aspects were developed on this basis.

Jennifer Bertsche

How can you benefit from SAMSON's experience with SAP & SYBIT?

Do you want to optimize your sales strategy like the SAMSON GROUP with the SAP Sales Cloud and our SAP expertise, and increase your efficiency? With our extensive experience in SAP and the SAP Sales Cloud, we help you digitize your sales processes and improve your customer interactions. Together, we will develop a customized solution that enhances your sales performance and future-proofs your internal operations.

Contact us for personalized consultation:

Mail: sales@sybit.de
Tel.: +49 7732 9508-2000

 

Jennifer Bertsche, Business Development
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