SAP Sales Cloud - Sales 4.0

Next "BEST" Action - align your next steps specifically to the current needs of your customer. This is the only way you can provide the right information and score points with the best offer. This will ensure that your actions are targeted and efficient.

You can calculate which prospective customer will become a real sales opportunity and which contact points have an influence on lead nurturing. Make system-supported decisions based on intelligent evaluations that your system continuously acquires from the collected data.

The basis for your sales management is complete, comprehensive and current data. When you digitalize sales processes, you have all the relevant information at your fingertips at all times in a clear and interactive form. The result: targeted planning, management and control of your digitalized sales activities

Use the latest data to drive your sales planning forward with system support. Get precise information about your leads, opportunities and sales prospects. The pipeline simulation provides an outlook on the expected development of your sales funnel. This allows you to identify gaps at an early stage and take targeted countermeasures.

After the purchase is before the purchase: long-term customer loyalty guarantees continuous sales. Thanks to comprehensive knowledge of purchase history, interests and current trends, you can recognize cross-selling and upselling potential at an early stage and exploit it to the full.

Is your mailbox bursting at the seams? An interactive platform is much more efficient for exchanging information about important offers or customers with your colleagues: This is where cross-functional teams communicate directly and contextually, exchange knowledge and drive topics forward.

If you want to hold your own in competitive markets, you need more than classic, historical reporting. Up-to-date evaluation options that you can easily use and network at any time ensure that you are always one step ahead.

Guided Selling in the new SAP Sales Cloud is an integral tool that optimizes various sales processes. It identifies the right sales opportunities, guides users through the sales cycle, and supports successful deal closures. The benefits include actionable insights, improved data quality, and precise recommendations. Leveraging intelligent algorithms, Guided Selling enhances the efficiency of the sales process by providing comprehensive support and higher data quality.

Pipeline Management in SAP Sales Cloud V2 provides comprehensive insights into the development of opportunities in the sales process. Summarizing and filtering opportunity data enables meaningful representations for sales representatives and managers. A particular strength lies in the instant identification of high-risk opportunities through visualizations, enabling proactive reactions and strategic decisions. The Pipeline Manager is beneficial for both sales representatives and managers, offering efficient opportunity management at the employee level and a comprehensive pipeline overview at the manager level. Overall, Pipeline Management contributes to making the sales process in SAP Sales Cloud V2 more transparent, efficient, and less risky.

SAP Sales Cloud offers extensive features for efficient route planning in sales. Field and retail employees receive tools that enable quick and efficient results. Visit planning occurs in a connected manner, ensuring an efficient planning process. Through data-driven prioritization of visits, sales personnel receive recommendations based on signals such as audit results and target metrics.

Logistics optimization considers critical factors such as opening hours, working hours, starting points, and historical traffic data to optimize visit lists. An overlay function simplifies field sales activities by visually displaying recommended routes and context-specific visit information. Overall, SAP Sales Cloud enables effective and data-driven route planning, optimizing the sales process and increasing productivity.

The Digital Selling Workspace provides an optimal and user-centric workspace for efficient selling. In this central hub, calendar events, call lists, and daily and weekly tasks and their progress are managed. Users can view and manage important information about opportunities, including upcoming events and recommended actions to facilitate deal closure. Additionally, the Workspace provides a quick overview of recent calls to optimize sales activities.

With the new SAP Sales Cloud (V2), you can increase the accuracy of your forecasts, identify risky opportunities, and increase success rates thanks to integrated artificial intelligence (AI). The embedded AI provides recommendations on tasks or interactions to improve forecast accuracy. Integrated AI conducts ongoing correlation analyses to identify relationships between salesperson behavior, opportunity success rates, and other complex variables. Sales managers can effortlessly review forecast accuracy and model various potential outcomes through data-driven analyses of the likelihood of closure.

Companies can benefit from dynamic visit planning with SAP Sales Cloud to reduce overhead costs and enhance logistics efficiency for store and site visits. Simultaneously, it enables improvements in scheduling and route optimization. The embedded intelligence leverages both real-time and historical data to flexibly optimize how and when field sales representatives and sales agents visit their customers' locations.