Worldwide best projectqualityWorldwide best projectqualitySAP Customer Data Cloud (CDC)
With SAP Customer Data Cloud you get to know customer wishes and at the same time strengthen your customer relationship through trust and transparency.
Learn moreKnow your customers needs'
Do you want to make your customer relations transparent and more valuable in order to exploit additional potentials without disregarding regulatory requirements? With SAP Customer Data Cloud, you discover hidden customer wishes whilst at the same time strengthening your customer relations through trust and transparency. SAP Customer Data Cloud also allows you to transform anonymous visitors into loyal customers and construct a seamless Customer Experience across devices, brands and channels.
SAP CDC offers you
- Seamless cross-channel and cross-device access
- Permissions-based creation of user registration data
- Conversion of anonymous users to known and loyal customer
- Compliance with the guidelines of social networks and data protection regulations as well as available permissions history for audits
- Preconfigured integrations for downstream applications from CRM, CMS or Marketing
- Consistent customer profiles across system boundaries
- Customer insights and analysis tools
Your added value
- Simplified registration and login
- Cross-channel and cross-device Customer Experience
- Compliance with the guidelines of social networks and data protection regulations
- Unknown users become new customers
- Strengthen customer retention through transparency and trust
- Recognise undiscovered customer potential
- Unified cross-channel and voluntary customer profile
Key Features of SAP Customer Data Cloud
Identify customers across channels and across devices
Use the Customer Data Cloud to discover interested parties and win them as new customers through the voluntary, controlled transfer of information and comprehensive reporting and analysis options.
New Customer Experience options
The voluntary, controlled transfer of customer information and the resulting customer profiles allow you to orient the Customer Experience individually and to discover new customer wishes.
Consistent compliance with regulations and provisions
Regional data protection provisions as well as the regulations of social networks and other Identity Providers are subject to a dynamic process and are constantly being adapted. With the SAP Customer Data Cloud, you ensure that they always implement the current regulations and thus avoid sanctions.
Consistent compliance with regulations and provisions
Regional data protection provisions as well as the regulations of social networks and other Identity Providers are subject to a dynamic process and are constantly being adapted. With the SAP Customer Data Cloud, you ensure that they always implement the current regulations and thus avoid sanctions.
SAP Customer Data Cloud: Overview
The best digital experiences have exceptional customer relationships based on trust at their core. However, earning your customer’s trust is easier said than done. Find out more about how you can build trusted, value-driven customer relationships, protect your business, and stand out in a crowded and fast-paced market with SAP Customer Data Cloud.
SAP Customer Data Cloud - Compliance
Today, so much of our lives are online that requests for consent to collect and use our data come at us daily, but who has the time or patience to read each and every terms of service or privacy policy document? Discover how you can create transparency, gain loyal customers, and protect your business – with SAP Customer Data Cloud.
What can we do for you?
Do you have any questions about our services or do you wish to arrange a consultation? We shall be pleased to assist you and look forward to meeting you. Simply get in touch with us.
Jennifer Bertsche, Business Development
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