This e-book presents true CX champions in numerous reference examples
Let the example of others inspire you on your very own path. In this e-book, we present 16 companies and their digital projects in the field of customer experience.
You will find a wealth of knowledge about the networking of sales, service, marketing and eCommerce, the development of cloud-based customer platforms, service portals and modern eCommerce in B2B. We show you specific projects for the optimization and digitalization of sales processes, the latest ways and possibilities in customer service and marketing with business impact. The book is rounded off with two user stories about sustainable success with application management services.
There is certainly practical added value here for your project too.
Enjoy reading!
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